At Inner Mongolia Autonomous Region Minghu Supply Chain Management Co., Ltd (“we”, “our”, or “us”), we are committed to ensuring reliable, timely, and transparent logistics and shipping services for our clients. This Shipping Policy outlines our general practices regarding the shipment and delivery of goods.

1. Service Regions

We provide shipping and logistics services to the following regions:

  • Domestic Shipping: Throughout mainland China
  • International Shipping: Asia-Pacific, Europe, North America, and other selected regions (depending on customs and trade agreements)

If you require confirmation for a specific destination, please contact us in advance.

2. Delivery Methods

We partner with a variety of logistics and freight forwarding providers to offer tailored solutions, including:

  • Standard ground shipping
  • Air freight
  • Sea freight
  • Bonded warehouse distribution
  • Customs clearance services

The method of shipment depends on the size, nature, and urgency of your order, and will be agreed upon during order processing.

3. Processing & Handling Time

  • Orders and shipping instructions are typically processed within 1–3 business days
  • For large or bulk shipments, handling time may extend depending on documentation, packaging, and inspection

4. Estimated Delivery Times

DestinationEstimated Time
Domestic (China)2–7 business days
Asia-Pacific5–12 business days
Europe & North America7–20 business days

Delivery times may vary depending on shipping method, customs processing, and holidays.

5. Shipping Costs

Shipping fees are calculated based on:

  • Weight & volume of goods
  • Destination region
  • Chosen shipping method
  • Insurance (if applicable)

All shipping charges will be clearly quoted prior to order confirmation.

6. Tracking & Updates

Once the shipment is dispatched, we will provide:

  • A tracking number (if available)
  • Carrier name and contact
  • Estimated arrival date
    You may also contact our logistics team for real-time updates.

7. Customs, Duties & Taxes

For international shipments:

  • The customer is responsible for any customs duties, import taxes, or brokerage fees imposed by the destination country
  • We provide customs documents and support but cannot control border policies

8. Damaged or Lost Shipments

If your goods arrive damaged or are missing, please notify us within 3 business days. We will assist in filing claims with carriers and provide support to resolve the issue.

9. Contact Us

If you have any shipping-related questions or require assistance:

  • Email: srfgedghas@mingshuosupplychain.space
  • Phone: 18327443228
  • Address: Shared Office 110, 1st Floor, Standard Room 1, Yisuozhailuo Banner Comprehensive Bonded Zone, Ordos City, Mongolia Autonomous Region, China